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We'd love to hear from you! Whether you have questions, feedback, or need support with AI Metadata Cleaner, we're here to help.
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Send us a message and we'll get back to you as soon as possible.
Frequently Asked Questions
Is my data safe?
Yes! All processing happens in your browser. Your images never leave your device or get uploaded to our servers.
What file formats are supported?
We support common image formats including JPEG, PNG, WebP, and most other web-compatible image formats.
What are the usage limits?
We have two types of limits for optimal performance:
- Daily limits: Anonymous users can process 5 images per day, registered users get 10 images per day
- Batch processing: Anonymous users can process 1 image at a time, registered users can process up to 5 images at once
These limits ensure optimal performance across all devices, including older computers and mobile devices.
Can I use this for commercial purposes?
Yes! Our service is free for both personal and commercial use. Please review our Terms of Service for details.
Response Time
We typically respond to emails within 24-48 hours during business days. For urgent technical issues, please include "URGENT" in your subject line.